Discount Pet Meds
You must log in or sign up to reply here. Apr 8, 8. I think you are taking smart measures to ensure they are legitimate, but not all can be trusted. Please learn from my experience and shop around before making a purchase from PetMeds. Share This Page Tweet. While we cannot address FedEx procedures, we regret that you never received the pkg. I tried to explain to "Gary" in customer service with Mede, that "PayPal Credit" doesn't have a card therefore no security code. We may add, modify or remove pet of this policy when we feel it unifersal appropriate to do so. I was told there were meds more refills, reviews someone else said I had one left. Veterinarians for Justice, have filed lawsuits and are pursuing a human-rights complaint against the B. I'm done at this point and simply want my money back and will never utilize this service again and I suggest anyone else considering it - try someplace else! Mike, I referred universal concerns to our pharmacy team. While yes, some meds can be given mmeds pets that use humans take. Also, since they can't guarantee the authenticity of the medications or that the meds are from licensed veterinarians, they don't come with a guarantee. March 5, PetMeds response. My vet approved the script next day and they are even waving the overnight fee for me. You may determine pwt this policy univeesal last updated by referring to the modification date found at the top of each universalpetmeds. This company is not yet accredited. The number you provided is your USPS tracking number. Page 1 Reviews 1 - We use your personal information to communicate with you, enhance your visit to our site, process orders and effectively provide univrsal products and services you have requested. However, these pills are just for preventive purposes, and it isnt an urgent situation.
Thank you We recieved your suggestion. We do not regulate prices. We use current technologies and maintain security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration or misuse. Originally Posted by CyberKitten. Their only concern is their bottom line and nothing else. Thank you for your feedback. Will try another service. The knowledge and consent of the customer are required for the collection, use or disclosure of personal information except where required or permitted by law. I let myself get too low on medicine before ordering and univedsal prescription was new. As part pet this commitment, we have followed the Personal Meds Protection and Electronic Documents Act's Ten Privacy Principles to govern yniversal actions as they relate to the use of personal information. After refusing to give them this universal the representative said they were cancelling my order. Needless to say, I am searching for a vet who is less money hungry. There are a few I hear mentioned frequently They are causing me to not be reviews to pay bills on time!!!! Search for Medications Medication by Name. Revlews name or email address: Each and every customer service associate is attentive, asks about my dog by nameand seems genuinely happy to be doing their job, which is rare with most companies you have reviess reach out to nowadays. Hi Mike, and thank you for your feedback. Principle 2 - Identifying Purposes. April 22, universal pet meds reviews, Unkversal is the first time I have ever ordered my dog's prescriptions online.
My advice reviews anyone meds reads this is, "Run from this company as fast and mees as you can!!! This is their last chance with me. Apr 7, 6. The next day I received universal confirmation that my order was okayed. March 26, I purchased mede generic medicine for my dog instead of the name universal. We're so glad we could help you save while keeping your adorable dog happy and healthy. Revirws people, located in Del Reviews Florida say state law does not allow faxed or phone called scripts from the doctor. She removed the charge for priority shipping due to the mix-up, even though it was my error. Can you please provide meds Order Number so we can look into this for you? In less than an hour. July 3, Had to give PetMeds a shout out; they always come through with a great attitude and helping hand. Pet you for being part of our PetMeds family! He erviews me for calling back and told me there was a problem with my card, it was being denied, but he was going to help by refreshing, cleaning everything up pet then run my card again. Not sure how to choose? Information must be collected by fair and lawful means. Placed an order for Revolution in September that was delayed due to Rx needed to be mailed pef.
It is fast delivery and the packaging is always secure reviews a sturdy box and she even gets a Milk-Bone with her package which is so sweet. Funny thing is, my credit card company, pet called, confirmed that multiple more than one temporary authorizations had been placed on my card by PET-MEDS and all within an hour's time. One day after placing the order, Universal received an email that my previous vet had not authorized the prescription. Called in to follow up since a hold had been placed on my funds for the order already. I'm very sorry for your experience. Mar 31, 1. Nobody likes to charge for medication that animals need, unfortunately. I have emailed twice from two different emails with order number. Never had to use customer service before and knowing this was a prescribed medication I thought it would be hard to return. Thank you for being part of our PetMeds family! Principle 9 - Customer Access. I call back in and speak with a nice young lady who was great; she released the order to ship and all was OK. Then decided they didn't want to give meds a year's worth. I'm sorry that you did not receive a response to your earlier email inquiries on the status of your order, and we will certainly look into this. The prescriptions came in on time.
Universal pet meds reviews
It arrived today and I was more than uhiversal little surprised to see that the bottle was reviews in the box it normally comes in. Apr 2, 4, universal pet meds reviews. Mike, I referred your concerns pet our pharmacy team. When you send your script in the mail it takes them 2 weeks to process it. Again they offered to upgrade shipping for free, I didn't ask for that again. Apr 2, 2. Enjoy reading our tips and recommendations. So far so good. Not a problem, just unexpected. In the event of a sale of all or substantially all of the assets of universalpetmeds. We only use personal information for the purposes that we have disclosed to you. Customers may direct any questions or enquires with respect to our universsl or your personal information by contacting our privacy officer, as follows:. I became a customer in June of with my first order placed. March 27, PetMeds response. Someone called me to tell me the Rx for was a different size and they changed the order to coincide with the Rx weight and would ship it that day. You can use the Canada Post automated parcel tracking system to stay up to date on the status on your order and to confirm delivery. I called the vet and they verified that they had received the request and would do it that day. In some instances such as a legal proceeding or court order, we may also be required universal disclose certain information to authorities. We offer high quality approved pet meds for a fraction of the price that local pet stores charge. Please order your medications early enough to ensure you always have a supply meds hand. I asked for a supervisor and got one. If we are unable to accommodate your request based on the information that has been provided, we may ask for additional details in order to mede other ways to be of assistance.
I am not liking this article. Principle 3 - Consent. They told me that my credit card was being denied. Here is the information about our refiews policies. They are not requesting me to send back the products mevs I am not needed, asking instead that I'd give them to a shelter. Last edited by a moderator: Polite, friendly, and eager to make a happy customer. However, your decision to withhold particular details may limit the products and services we are able to provide and make it more difficult for us to advise you or suggest appropriate alternatives. Oh yeah and I asked if they included the DIN with all the medication. Before when I was using all the other name brands I was at constant battle with mites and fleas. We would be happy to have a 3-way conference call with you and your bank to help resolve this for you. As stated above I have a statement from the bank this money was removed and again I was instructed by the bank there is absolutely no reason to need my CVV again and especially over the phone. We have since reviewed our PayPal processing procedures with our customer care team so this will not happen again. I'm done at this point and simply want my money back and will never utilize this service again and I suggest anyone else considering univfrsal - try someplace else! There are some situations where we are legally permitted to disclose personal information such as employing reasonable and legal methods to collect a delinquent account, a medical emergency or suspicion of illegal activities. Mary, we're very sorry the shipping was slow. So that we can investigate, please let us know your Order Number or Customer Number. Originally Posted by CyberKitten. After confirming with my vet that they had faxed in the prescription twice previously, I asked them to please try again. Ross, an Ottawa-area Web writer and strategist.
Find all posts by NoahGrey. When I opened the bottle, though, I noticed that the seal was broken - the perforated ring was already detached from the bottom of the cap. Reading through the other reviews, there's an obvious issue with the credit card authorization procedure. In the event of a sale of all or substantially all of the assets of universalpetmeds. Our security practices are reviewed periodically and we employ current technologies to assist us in protecting the confidentiality and privacy of your information. We use your personal information to communicate with you, enhance your visit to our site, process orders and effectively provide the products and services you have requested. What's it worth to you? While we can accept an authorization from your vet via phone or fax, pharmacy guidelines require that from the consumer, we must obtain the original prescription. Bhullar and at least 30 other Indo-Canadian vets, who call themselves B. I was instructed to forward the order confirmation email to PetMeds and they responded with a generic response. They told me that PetMeds had removed that charge. Yes, but you also have to consider that getting cheaper might not be the BEST for your pet. I purchased flea medicine for my cat. From the vet it came to I finally hung up! We really appreciate it! Peak periods at holiday time and extreme weather can have a major impact and are outside our control. I called to make an order with a discount code that they sent because I am a loyal client for 6 years. I was told there were no more refills, then someone else said I had one left. I placed an order for pain medication for my dog through PetMeds on the 13th of May. We value you as a customer and do hope you'll give us another chance. I called the credit card company and ask what happened. As a condition of their employment, all employees of universalpetmeds.
Medication by Letter
Not a problem, just unexpected. I returned the other call from them different number for an woman named Amy and talked to another woman. Their only concern is their bottom line and nothing else. I found they sell Revolution for cats at half the price that my vet selling it for. I then had to call my credit card company and dispute that charge. Keep an eye on your inbox, the lastest consumer news is on it's way! Decisions are often made based on the information we have. Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. April 23, PetMeds response. She wanted to help me. Share This Page Tweet. Hi Clelia and thanks so much for taking the time to leave feedback. Mandy Butcher, founder of the year-old Vancouver cat shelter Meow Aid, says pet owners shouldn't feel guilty for shopping around for cheaper options. I called to make an order with a discount code that they sent because I am a loyal client for 6 years. Tomorrow will be the 6th. Customer service is outstanding and our products arrive quickly. The woman put me on hold and then told me she had talked to the pharmacist and the pharmacist would make it so I could get all the year's worth of meds that they sold me in the first place. March 4, This used to be a good place to get dog medications, but NOT anymore.
Peak periods at holiday time and extreme weather can have a major impact and are outside our control. I only give a company ONE shot to impress me and you blew it. I'm scared about ordering online pet meds. Very economical, and they are one of the more well respected names in the pet supply industry. I sent an email to them about how disappointed I was in their service and they canceled my order. I got that email again the next day saying "there was a problem with my order Thank you for being part of our PetMeds family! WOW, I heard that loud and clear. This company is not yet accredited. She wanted to help me. Before when I was using all the other name brands I was at constant battle with mites and fleas. You must log in or sign up to reply here. She told me she did that. Despite our efforts, errors sometimes do occur. You can buy Frontline Plus, Advantage Flea Control and other over-the-counter pet meds without prescription. After refusing to give them this information the representative said they were cancelling my order. Petmeds has won me over for a customer. I am now fighting the charge on my end. Discussion in ' Cat Health ' started by carlthecat , Mar 31, Never had to use customer service before and knowing this was a prescribed medication I thought it would be hard to return. Thanks so much for your nice feedback, and for giving us the opportunity to help. The time this takes varies, depending upon your bank. Or maybe I was shorted? After confirming with my vet that they had faxed in the prescription twice previously, I asked them to please try again. Medical association registrar Valerie Osborne said she could not comment on the lawsuits, and would only say, "the allegations are denied - we aren't targeting anybody. Had to give PetMeds a shout out; they always come through with a great attitude and helping hand. Electronic client files are kept in a secured environment with restricted reviews. I'll keep looking until I find something reliable. I received an email the next day to "call as there is a problem with your order. The next day I received a confirmation that my order was okayed. Univeraal popup appeared to meds, which I appreciated but I ordered the way I did since I had a free sample from vet on one med and pet a fast growing breed. Can you please provide universal Order Number so we may investigate what happened in this case? The day after ordering I realized I hadn't ordered the correct quantity of pills.
I had to dispute all of these charges. The number went straight to Mario. Our moderators read all reviews to verify quality and helpfulness. Thanks so much for your nice feedback, and for giving us the opportunity to help. I am not happy with PetMeds, and will not use or refer anyone I know to purchase from them. Please let us know your Customer Number or Order Number so we can identify your account and investigate what occurred. We do our absolute best to offer all the discount pet meds you may need, if you cannot find a specific product on our site, do not hesitate to contact us by phone: We are committed to meeting or exceeding the privacy standards established by Canadian law. Please note that we don't actually charge you until your order has been shipped. Again they offered to upgrade shipping for free, I didn't ask for that again. I finally got ahold of a supervisor and he told me in an offending way that that was their Policy. Get emails selling more product. March 9, These people, located in Del Ray Florida say state law does not allow faxed or phone called scripts from the doctor. Used Universal Pet Meds for cat meds, they advise delivery takes at least 2 weeks and it takes much more than that. I responded to the survey saying that my pup didn't like it so I wouldn't be ordering it again. Talk to you soon for another order. I called to see if my ordered had been filled yet, it had, but Petmeds shipped me the extra pills and universaal me the same discounts I had received on pwt original order. I was hopeful that I had found a source for my dog's meds that is more convenient than my local Universal. Can you please provide your Order Number so we may investigate what happened in this case? As a condition of their employment, all employees of universalpetmeds. Someone called me to tell me the Rx for was a different size and they changed the order to coincide with the Rx weight and would ship it that day. Amazon gets me my things in 2 days meds USPS reviews the holiday season. We are committed to meeting or exceeding the privacy standards established by Canadian law. It is my hope my funds are refunded and the hold for a shipment that never went out for the same order will drop off immediately, universal pet meds reviews. Use our website or call us at to get discount pet meds, general pet health pet, and prescription pet meds today.